patient and doctor sit across from each other at a desk

Billing Information

Learn about accepted health insurance plans and options to pay your bill below. Schneck will bill insurance companies when information is provided upon registration and there are benefits available. Billing or financial concerns after discharge may be discussed with the team members in Patient Financial Services by calling (812) 522-0411 for hospital accounts or (812) 523-0652 for physician practice accounts.

Bill Payment Portal

Schneck offers several methods for paying your bill. We encourage patients and caregivers to create a new account with our payment portal using the information on your billing statement.

Go to Payment Portal »

Other ways to pay your bill

  • Mail. Include your credit/debit card number or check with the bottom portion of your bill. Our mailing address can also be found on the bill.

  • Phone. Call (812) 522-0411 or (812) 523-0652 to pay over the phone. Please have your payment information ready.

Questions about your bill?

The Indiana Hospital Association offers free resources and tools to help you better understand your medical bills.

Learn More
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Good Faith Estimate

Patients may ask for an estimate of the amount that will be charged for a non-emergency medical service provided in this facility.

Learn More

Understanding Healthcare Costs

The Healthcare Financial Management Association has developed a guide to help consumers understand where to get answers to their questions about healthcare prices, compare prices among providers, and manage their out-of-pocket costs. Click below to review their guide in English (Spanish version also available.)

Consumer Guide

Insurance & Managed Care Partners

Schneck is pleased to accept most major insurance plans. The most commonly accepted insurances are listed below.*

You are highly encouraged to verify in-network status, covered benefits, prior authorization requirements, and out-of-pocket amounts required by your plan by contacting your insurance provider prior to receiving services. You may do this by calling the Member Services phone number on the back of your insurance card or visiting the insurance company's website.

  • Medicare Traditional

  • Anthem MediBlue HMO

  • Anthem Medicare Advantage

  • Humana Gold

  • IU Health Medicare Advantage

  • United Healthcare AARP Complete

  • SIHO MyTruAdvantage

  • Wellcare by Allwell

  • Medicaid - Traditional

  • Anthem - Hoosier Healthwise (HHW)

  • Anthem - Hoosier Care Connect (HCC)

  • Anthem - Healthy Indiana Plan (HIP)

  • CareSource - Hoosier Healthwise (HHW)

  • CareSource - Healthy Indiana Plan (HIP)

  • Managed Health Services - Hoosier Healthwise (MHS HHW)

  • Managed Health Services - Hoosier Care Connect (MHS HCC)

  • Managed Health Services - Healthy Indiana Plan (MHS HIP)

  • MDWise - Hoosier Healthwise (HHW)

  • MDWise - Healthy Indiana Plan (HIP)

Note: Primary Care, Urgent Care, and Family Care locations are not in network with Medicaid products.

  • Aetna
  • Anthem (not currently in network with Anthem Pathways Essentials plans)

  • Blue Cross and Blue Shield

  • CIGNA HealthCare

  • Corvel Disability & Workers' Compensation

  • Encircle EPO

  • Encore Health Network

  • Humana ChoiceCare

  • MultiPlan PHCS

  • PHCS - Private Health Care Systems

  • Sagamore Health Network

  • SIHO

  • Three Rivers Provider Network

  • TRICARE

  • United HealthCare (UHC)

  • United Medical Resources (UMR)

  • Veterans Affairs Community Care

  • CareSource Marketplace

  • MHS Ambetter

Explanation of Benefits

You can expect to receive multiple Explanation of Benefits (EOB) from your insurance provider after your visit. This is not a bill, but a detailed summary of the services provided while at the medical center.

The EOBs will also detail other fees associated with your visit. For example, if you have an emergency room visit, you can expect to see charges for the following:

  • Your emergency room visit

  • The provider who saw you

  • Supplies that were used during your visit

  • Medications

  • Diagnostic tests (such as x-ray or blood work)

  • Provider charges associated with interpreting the diagnostic tests

Financial Assistance

No person is denied needed care because they can’t afford to pay. Schneck Medical Center's Financial Assistance Policy was established to identify and assist patients who lack the financial resources to meet all or part of their financial liability for services rendered and to determine their eligibility for Schneck-based financial assistance.

Schneck's policies allow fair discounts and protection to low income or uninsured patients and ensure consistent and fair collection practices.

Schneck publishes a financial assistance policy that is consistent with our mission and values and takes into account each patient's ability to contribute to the cost of his or her care and Schneck's financial ability to provide care.

  • Schneck conspicuously posts in all registration areas of the hospital the telephone number patients may call to obtain further information on Schneck's financial assistance policy.

  • The patient handbook includes information on Schneck's financial assistance policy.

  • Computerized billing statements include information on the financial assistance policy including contact information, telephone numbers, and an email address for any patient requesting assistance.

  • Use a consistent sliding fee scale for patient liability in assessing patient financial need. The ranges serve as a guide in offering financial assistance.

  • Provide extended payment plans with no interest charges to our low income and uninsured patients.

  • Assist patients in applying for state and/or federal financial aid programs for which they qualify.

Price Transparency - Chargemaster

The information below is a comprehensive list of charges for each inpatient and outpatient service or item provided by Schneck Medical Center. This information is commonly known as a chargemaster.

It is not a tool for patients to compare hospitals or to estimate what health care services are going to cost them out of their own pocket. For more information about the cost of care, please visit mycareINsight from the Indiana Hospital Association or contact our staff at (812) 522-0186 or (812) 522-0188.

Schneck Medical Center encourages you to receive a price estimate prior to service to better understand the amount that may be due after charges are processed by insurance. We are pleased to provide you with a good faith price estimate. The estimate is based on statistical average charge information for the service and your specific insurance plan benefit information. Actual charges will depend on the specific services provided and the charges applicable to each of those services.

An estimate is not binding for any purpose, as the actual charges may vary substantially from an estimate due to unknown circumstances, complications, and additional services ordered by your healthcare provider.

You are highly encouraged to verify in-network status, covered benefits, prior authorization requirements, and out-of-pocket amounts required by your plan by contacting the insurance provider prior to receiving services. You may do this by calling the Member Services phone number on the back of your insurance card or visiting the insurance company's website.

Your healthcare team may need to use the services of various specialty areas such as laboratory, radiology, and/or pathology for testing or consulting review that may be outside the scope of this estimate. The specialty areas may work within our facility, but are independent businesses and are not directly part of our facility. Therefore, you may receive statements from facilities other than Schneck relating to this procedure.

Patients may ask for an estimate of the amount that will be charged for a non-emergency medical service provided in this facility.

Law requires that an estimate be provided within five business days of Schneck’s receipt of relevant information needed to calculate an estimate.

Good Faith Estimate

Your Rights and Protections Against Surprise Medical Bills

*The provided list of accepted insurance plans are for reference purposes only and are subject to change without notice. Schneck may participate in some, but not all, products offered by the insurance companies. This list is not a binding agreement or guarantee of coverage. At times, Schneck may refer patients to, or partner with, another healthcare provider. These providers may not accept the same insurance as Schneck Medical Center.